Return Policy

At Verde Mower, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

Returns

You have 14 calendar days from the date you receive your item to request a return. To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, please contact us at: 📧 Email: [email protected]
📞 Phone: +1 812-942-2690

Please do not send your item back without contacting us first.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original method of payment within 5–10 business days.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery. Include clear photos of the damage and your order number so we can resolve the issue quickly.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange for the same item, contact us with your order information.

Non-Returnable Items

Certain items may be exempt from being returned, including:

• Gift cards

• Custom or special-order products

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.

Thank you for choosing Verde Mower!